Ophthalmology Business

MAY 2013

Ophthalmology Business is focused on business topics relevant to the entrepreneurial ophthalmologist. It offers editorial, opinion, and practical tips for physicians running an ophthalmic practice. It is a companion publication of EyeWorld.

Issue link: http://digital.ophthalmologybusiness.org/i/130662

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Practice administrator job description I. Position summary: Provides leadership to the employees of the clinic. 9. Completes competency assessment for all direct patient care providers in key identified areas that are high risk or problem prone. II. Reports to: The partners of the practice. III. Job standards: 1. Provides day-to-day leadership to employees at practice. 2. Assists with identifying the expansion of the practice and its referral base. 3. Develops and implements policies and procedures that guide and support the provision of services. a. Reviews and revises current policies and procedures on a regular basis, as well as develops new ones relevant to the changing environment. 4. 5. 6. 7. 8. Recommends a sufficient number of qualified and competent persons to provide care, including treatment. a. Maintains staffing levels to ensure the delivery of service in a timely manner, according to departmental policies and procedures. Establishes the qualifications and competence of personnel who are not licensed independent practitioners. Continuously assesses and improves the performance of care and services provided. a. Maintains performance improvement plan in accordance with practice policies/programs. Maintains quality control programs, as appropriate. a. Ensures that equipment is functioning to manufacturer's standards through regular maintenance as required. b. Ensures that infection control monitoring is performed, as appropriate. 10. Recommends space and other resources needed by the practice/practitioners. 11. Participates in the selection of sources for needed services not provided by the practice. a. Reviews performance by means of tools like patient satisfaction surveys. 12. Develops operating and capital budget recommendations and is responsible for compliance with the approved budget. a. Participates in practice-wide budgeting process. 13. Promotes and markets the services offered at the practice through regular attendance at community meetings and events like Chamber of Commerce, health and business expositions, and personal calls on businesses in the area. 14. Leads the development and implementation of the marketing plan of practice. 15. Develops strategic plans/objectives for practice, including product line development, physician recruitment, marketing, etc. 16. Works closely with the partners of the practice to accomplish the job standards listed above. IV. Required education, training, qualifications 1. Experience managing a busy and growing ophthalmology practice with optical and ASC. V. Required: BS in business administration or equivalent; MBA preferred. Ensures that complete orientation and in-service training and continuing education opportunities are provided to all persons in the areas. May 2013 • Ophthalmology Business eZine 21

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