Ophthalmology Business

JUL 2013

Ophthalmology Business is focused on business topics relevant to the entrepreneurial ophthalmologist. It offers editorial, opinion, and practical tips for physicians running an ophthalmic practice. It is a companion publication of EyeWorld.

Issue link: http://digital.ophthalmologybusiness.org/i/138484

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Page 14 of 27

Space, staffing, and flow considerations to-face time with patients due to data entry, having their back to the patient while reviewing/working the EHR, or hunting for a computer to review information. To keep these from happening in your practice, add space, staff, and flow to the list of items to evaluate when choosing an EHR system. Start with the exam lane since the doctor seeing a patient is the basis for having a health record in the first place. Assess your current exam lane and determine if there are things in there that do not need to be, and if there are things that need to be in the lane that are not. Correct these issues first, and then begin to develop a plan as to how the data will be gathered, by whom, and how that data will get entered into the EHR. Here are things to consider. Question Will the doctor have a scribe or not? Will the scribe also be the same staff that worked the patient up? • The location and orientation of the computer will need to be different depending on who is entering the data. The configuration of the cabinetry in the lane may be different as well. Solutions 1. Strongly consider a scribe if you don't have one already. All too often we see doctors spending more time facing the computer chart than they do the patient and spending much more time in the lane now with the EHR than they did with the paper chart. This leads to less favorable satisfaction Common mirrored and/or computer acuity lane Source: Practice Flow Solutions continued on page 16 July 2013 • Ophthalmology Business 15

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